August 17, 2017
Venue: The Summit 1, Level M1
Connexion Conference & Event Centre (CCEC) @ The Vertical,
Jalan Pantai Permai, Pantai Dalam, 59200 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
Reshaping the Multi-Generational Workforce
Thursday, 17 August 2017
8.30am – 9.00am
09:00 – 09:15 am
09:15am – 09:30am
09:30am – 9:50am
Pete Jenkins, Founder of GamFed and Gamification +
9.50am – 10.40am
FORUM 1: DEFINING THE FUTURE OF LEARNING
Speaker : George Aveling, Lori Figueiredo and An Coppens How does digitalisation and globalisation impact learning? Both has allowed data to be accessible to everyone, everywhere, every age. But not everyone learns the same way. So the solution would be to give greater flexibility to the learners, right? But how do we do that? In this track, speakers will discuss how to incorporate flexibility with the digitalization of learning, gamified learning experiences, and bite-sized learning.
10.40am – 11.00am
11.00am – 11.50am
FORUM 2: HOW TO HARNESS THE POWER OF MULTI-GENERATIONAL WORKFORCE
Speaker : Norlida Azmi, Vernon Goh and Bharat Avalani As we dive into the topic of the younger generation entering the workforce and older generation leaving the workforce, how do we bridge the talent gap to encourage mentorship and the transfer of seniors’ knowledge, experience, and wisdom to the rest of the organization? But each generation has its own priorities, expectations, and opinions in mind. Join in the discussion of the best delivery methods and receiving ends of each generation in order to employ strategies fit to engage them according to their priorities and expectations. Let’s hear from practitioners’ stories and learn how to leverage on technology platforms and be an effective leader in treating fairly amongst the distribution across the board.
11.50am – 12.40pm
FORUM 3: DESIGN MULTI-GENERATIONAL EMPLOYEE EXPERIENCE JOURNEY FOR TRANSFORMATION
Speaker : Soo Ren Chang, Ellisha Othman and Monir Azzouzi We’ve heard about “customer experiences“, what about “employee experiences“? A great employee experience will churn into a harmonious organizational culture, which will lead to great customer experiences. As Human Resources takes on the beginning step to learn from the marketing and customer service functions, HR plays a critical role from the onboarding process to the offboarding process. In this track, speakers will discuss on the pre-planning and planning stage of creating an employee experience journey that would press on the adaptations of all ages. With the understanding of all generation expectations, HR could take a holistic design approach that results in new experiences delivering desired outcomes for both employees and the company.
12.40pm – 2.10pm
2.10pm – 3.00pm
FORUM 4: FUTURE OF WORK; PREPARING ORGANIZATIONS FOR THE 21ST CENTURY WORKFORCE
Speaker : Darzy Norhalim Today’s workforce is increasingly moving towards temporary contracts, rather than permanent positions. The growth in digital work platforms and marketplaces has made it easier to buy and sell services across the globe, enabling organizations to contract project workers, freelancers and other independent workers for short-term engagements. With the trends seems to stay for a long run, organizations need to consider on how to leverage these gig workers. Join us on this track as the speakers discuss the future of work in a sharing economy that is occupied by the multi-generational workforce.
3.00pm – 3.50pm
FORUM 5: DIGITAL HR; TRANSFORMING THE HR SERVICE DELIVERY MODEL
Speaker : Pete Jenkins, Kiran Dhillon and Ridhima Khanduja The digital transformation wave that has been taking over our world has given the opportunity for organizations to revolutionize the entire employee experience by transforming Human Resources delivery model, processes, and systems, via new digital platforms, apps, and ways of delivering HR services. HR teams are now rethinking the way people work and adding digital tools to make people work more effectively and efficiently. In this track, the speakers will be discussing on how HR can leverage the new technologies in the market in creating a better compensation and benefits structure to satisfy the needs of the multi-generational workforce.
3.50pm – 4.10m
4.10pm – 5.00pm
FORUM 6: BUILD VALUE IN EMPLOYER BRANDING
Speaker : Daphne Lok, Valerie Xie, Balazs Vendler and Chen Fong Tuan Brands need advocates, and a company’s best brand champions are its employees. The rise of a multi-generational workforce, the rise of the gig economy, and the rise of technological advancement – these will require organizations to rethink their brand. This, in turn, will affect the practice of aligning its employee branding. Speakers will wrap up the conference with the discussion of employer branding programs, ongoing training, performance evaluation, and reward systems.